TravelStaytion's CEO & Founder Jason Anastasinis at Skift’s Short-Term Rental Summit 2024 in NYC

Jason Anastasinis recently shared a series of significant talking points at the Skift Short-Term Rental Summit 2024. In an engaging interview with Jeremy Kressmann, our Founder and CEO shared his insights on “Standardizing and Scaling Exceptional Guest Experience” in the short-term rental industry.

During the discussion, Jason emphasised the importance of trust, consistency, and meeting guest expectations as a priority in hospitality today. He called for professionalisation within the industry, focusing on the development of clear standards by integrating game-changing technology. “Building credibility in the short-term rental market is essential,” Jason stated. “By establishing solid standards and leveraging technology, we can ensure that guests have worry-free, high-quality experiences.”

Jason credited TravelStaytion’s innovative Owner’s Synergy Programme with delivering the support that today’s successful property managers require, with a design that promotes open dialogue, provides educational tools, and enhances property managers’ marketing efforts. Jason explained how the OSP programme aims to foster collaboration and improve the overall quality of service provided by property managers. “Our Owner’s Synergy Programme is about empowering property managers with the resources and support they need to excel,” he said. “By working together, we can raise the bar for the entire industry.”

The summit also addressed the challenges faced by the short-term rental sector in recent years, particularly those related to technological and operational demands. Jason noted that these challenges have often diverted attention away from service quality, underscoring the importance of returning to fundamental principles. “We need to refocus on what truly matters – delivering exceptional guest experiences,” he urged. “By prioritising quality service and working with professional property managers and owners, we can overcome these challenges and elevate the industry as a whole.”

Jason drew on TravelStaytion’s commitment to excellence, high standards and innovation to  reflect our fast-growing business’ dedication to enhancing the short-term rental market for all within the ecosystem, including guests, hosts and agents. Jason rounded off his discussion  by reiterating the importance of collaboration and continuous improvement: “At TravelStaytion, we believe that by working together and constantly striving for excellence, we can create a better future for the short-term rental industry,” he said.

The Skift Short-Term Rental Summit 2024 in New York City provided a platform for industry leaders to share their insights and strategies for success. Jason’s contributions were particularly impactful, offering a clear vision for the future of short-term rentals. With initiatives like the Owner’s Synergy Programme and a steadfast commitment to quality, TravelStaytion is well-positioned to lead the industry towards a new era of exceptional guest experiences.

To watch the full interview and gain more insights from the summit, check out the video here: Skift YouTube Chann